Faq

Booking

• Do I have to make a deposit?
• Do I pay a supplement for the hotel as a single traveller?
• Will I receive a voucher for the hotel reservation?
• What happens to my personal data when I book through this website?
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Diving

• I don't have a PADI license, but one from another organisation, can I go diving with this license?
• I lost my divers license card. What should I do?
• I lost my divers logbook. What should I do?
• What is meant by "experienced divers"?
• I don't have my own diving equipment. Can I rent equipment locally?
• I have a handicap but would like to book a diving trip, is this possible?
• I am travelling alone. Is it possible to go diving? Or do you have to book as pairs of two (buddies)?
• I would like to go diving with my 11 year old child, is this possible?
• I would like to get my divers license. Are some destinations more suitable for this than others?
• Is a medical diving examination necessary and where can I undergo such an examination?
• For how long is medical test valid?

Diving equipment

• Can I bring extra baggage for diving equipment?

Flight

• FAQ All FAQ questions How can I book a flight?
• How do I find the cheapest ticket?
• Should I reconfirm my return flight?
• Can I request special meals for the flight?
• What is the amount of luggage I can check in?
• When will I receive the tickets?
• How many hours before departure should I be at the airport?

Hotel

• How can I book a hotel?
• Do I pay a supplement for the accommodation as a single traveller?
• Do I get a voucher for the accommodation reservation?
• I have a handicap but would like to book a hotel, is this possible?

Luggage

• What is the amount of luggage I can take with me?
• Can I bring extra luggage for diving equipment?
• Can I put a divetorch in my bags?

Payments

• How do you ensure safety while making a payment?
• How can I pay for my hotel and/or flight?
• Where can I fill in my way of payment?
• Are there any costs related to payment by creditcard?
• How does the payment with Ideal work?
• Where do I fill in my way of payment?

Transfers

• How do I get from the airport to the hotel?

Travel documents

• When will I receive my tickets?
• Do I need a passport?
• For how long should my passport be valid?
• Do I need a visa?

Website

• What happens to my personal data when I book through Diveandgo.com?
• What are "experienced divers"?
• Is this website a safe website?
• Will Diveandgo staff asks for personal information by telephone?
• Is online shopping safe as traditional shopping?
• How does Diveandgo ensures safety while you making a payment?
• How does Diveandgo ensures safety against electronical fraude?
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